Base Property Management Fee – Starting at 20%
Multi-Platform Property Management
We work with you to determine the platforms that will best suit your property’s needs and maximize earnings.
Marketing Materials
We handle the creation of all marketing materials, including: Listing descriptions, House manuals, local recommendation sheets, Emergency contact information, informative signs for the property.
Guest Communication
We manage all communication with guests before, during, and after their stay.
Calendar & Pricing Management
We optimize your pricing and availability using a dynamic pricing approach that accounts for day to day demand fluctuations. We also integrate all agreed upon STR platforms into one shared calendar to ensure your property is never double booked.
Contractor Coordination
We schedule and coordinate maintenance and repairs, with no markup or additional service fees. This includes general repairs, emergency repairs, pest control, lawn maintenance, etc. (Property owners are responsible for costs.)
Cleaning Coordination
We coordinate cleaning services to ensure a smooth guest to guest transition and, when requested, a seamless guest-to-owner transition. (Property owners pay for cleaning services directly.)
Post-Stay Inspections
We conduct property inspections after each guest stay to ensure damage or maintenance needs are addressed promptly.
Owner Calendar Blocking
We block dates as requested by Owner for personal use of the property.
Invoicing
Prepare to receive only one invoice - our services, all repairs, costs, maintenance, etc. We will handle the contractor disbursements on your behalf.
24/7 Emergency Response
We understand that emergencies can happen at any time. That's why we have a dedicated team available 24/7 to handle any urgent issues that arise with your property.
Additional Services
Furnishing
Restocking Inventory
Restocking Inventory
Assistance in furnishing your property to ensure it looks its best for guests. We can accommodate budgets of all sizes. This service includes complimentary decor curation, design services with a seasoned interior designer (only if requested), furniture selection, delivery, and set-up.
Service fee is applied to furniture cost, interior designer cost (if using a subcontractor), and delivery cost (if using a subcontractor).
This service includes access to B2B pricing (20% discount) for William Sonoma Family Brands (West Elm, Pottery Barn, William Sonoma Home, Rejuvenation, etc.)
Restocking Inventory
Restocking Inventory
Restocking Inventory
We can help initially stock or re-stock the owner’s closet with essentials like toiletries, paper towels, toilet paper, coffee, and other amenities. This service includes procurement of goods and delivery to the owner’s closet.
Service fee is applied to the item cost only.
Note: Owner’s closet is referred to as the area where back stock of items is kept (toilet paper, etc). Replenishing these items throughout the home between guests is included in the base property management fee and not subject to any sort of markup.
Professional Photography
We can arrange professional photography to showcase your property and work with the photographers to ensure high quality edits are delivered.
Other Requests as Needed
As a full service company, much is covered in our base management fee. But we don’t stop there! If you need anything additional, we’ve got you covered. Requests subject to service fee, unless otherwise agreed upon.